James Frampton, Author at Marketing Tech News https://www.marketingtechnews.net Digital Marketing News: customer experience, social, mobile marketing Thu, 24 Jun 2021 09:00:25 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png James Frampton, Author at Marketing Tech News https://www.marketingtechnews.net 32 32 It’s time we finally let marketing, sales and service work together https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/ https://www.marketingtechnews.net/news/2021/jun/24/its-time-we-finally-let-marketing-sales-and-service-work-together/#respond Thu, 24 Jun 2021 08:59:00 +0000 http://marketingtechnews.net/?p=107114 It’s time we address the elephant in the room and finally let marketing, sales, and service work together. The industry has been talking about customer experience (CX) for over three decades, yet, and I’m sorry to report this, most of these teams are still working in silos, failing to share customer data in insights with... Read more »

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Thriving in 2021: The top six trends for sales and marketing leaders https://www.marketingtechnews.net/news/2021/feb/02/thriving-in-2021-the-top-six-trends-for-sales-and-marketing-leaders/ https://www.marketingtechnews.net/news/2021/feb/02/thriving-in-2021-the-top-six-trends-for-sales-and-marketing-leaders/#comments Tue, 02 Feb 2021 13:30:04 +0000 http://marketingtechnews.net/?p=106689 The impact of 2020 was far-reaching, especially for sales and marketing teams. With business and consumer spending habits having dramatically changed due to uncertainty, as we move forward into 2021, how can businesses overcome this challenge, especially in the wake of three national lockdowns, a furlough scheme and a general lack of organisational spending? One... Read more »

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