conversational Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/conversational/ Digital Marketing News: customer experience, social, mobile marketing Tue, 14 Nov 2023 08:23:40 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png conversational Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/conversational/ 32 32 Oracle Cloud Infrastructure utilised by Microsoft for Bing conversational search https://www.marketingtechnews.net/news/2023/nov/14/oracle-cloud-infrastructure-utilised-by-microsoft-for-bing-conversational-search/ https://www.marketingtechnews.net/news/2023/nov/14/oracle-cloud-infrastructure-utilised-by-microsoft-for-bing-conversational-search/#respond Tue, 14 Nov 2023 08:23:36 +0000 https://www.marketingtechnews.net/?p=109248 Oracle has signed a multi-year agreement with Microsoft to support the explosive growth of AI services. Microsoft is using Oracle Cloud Infrastructure (OCI) AI infrastructure, along with Microsoft Azure AI infrastructure, for inferencing of AI models that are being optimised to power Microsoft Bing conversational searches daily. Leveraging the Oracle Interconnect for Microsoft Azure, Microsoft... Read more »

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80% of firms plan to implement conversational customer engagement https://www.marketingtechnews.net/news/2022/mar/14/80-of-firms-plan-to-implement-conversational-customer-engagement/ https://www.marketingtechnews.net/news/2022/mar/14/80-of-firms-plan-to-implement-conversational-customer-engagement/#respond Mon, 14 Mar 2022 13:31:00 +0000 https://marketingtechnews.net/?p=107894 Nearly 80% of companies have, or intend to implement, conversational customer engagement technologies – the ability to communicate interactively with customers from one digital channel to another while retaining context. The companies believe this will improve customer experience, according to a new collaborative study from IDC and Sinch.  Of those, more than half will do... Read more »

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