Innovation through consumer closeness and the Future of CX
Cara Buscaglia, Chief Innovation & Insights Officer at Talkwalker, teaches us the value of listening to consumers in this ever-changing landscape, and how we can innovate to help our customers get closer to becoming consumers. Topics that will be discussed include:
The fluctuation of Consumer demandsGaps between Brands and ConsumersContextualizing Conversations at Scale The power of Consumer...